General Questions

Ella’s liquid espresso is imported from one of the biggest private Coffee House in Europe.

To get a good quality foam shake up and down (and not sideways) for 20 seconds. a High salt content in the water or saline water or residual detergent in your cup will affect the foaming adversely.

Ella’s milk is sourced locally from the Darling area in the Western Cape.

We use dark roast coffee beans.

During the manufacturing process, Ella is sterilized in a heat process to extend the shelf life to a minimum of one year which can be extended to 18 months subjected to the companies approval.

Ella is a unique South African innovation.

Ella can simply be stored on your shelf. Do not refrigerate as it affects the foaming of the product unless you wish to drink Ella as a shooter for a booster.

At Ella, we care greatly about Quality and Food Safety. Ella is manufactured to the most stringent international food safety standard FSSC 22000.

The Capsule is made from recyclable polypropylene packaging.

Yes, the capsule and foaming device could and should be recylced.